Are you in charge of completing the customs documents for your company's imports or exports? Are you responsible for your company's customs compliance into the US? Whether you are new to this or not, if your goods enter the United States and you need an expert to take the time to answer your questions, then this series is for you. In Part 1 you learn how to avoid triggering a customs audit by creating a set of practice standards for US Customs compliance.

  • On-demand video

  • 2 hours

  • Online from any computer or mobile device

  • FREE - During COVID19 Pandemic


Not ready to take the plunge? Watch this quick preview below to check out what's in store.

Professional Development

Are you a professional designate? Whether you’re a CCS, CES, CTCS, MCS, MES, a legal, accounting, trade or logistics professional we’ve got your annual maintenance points and/or study material for your continuing education here. With this course you will earn 5 CTCS points from CSCB and 3 CCS points from NEI towards your designation(s). NOTE: To earn these points, you must tune into part 1 and 2 of this on-demand series as well as the live expert roundtable linked here.
Professional Development

Who Should Attend?

You! The material in this course is relevant to anyone involved in the US import process within your company at any level or looking for professional development credit. Whether you are the Owner, Manager, Supervisor, Coordinator or Logistics staff of a company importing into the US, under review by CBP, with newly hired staff, or needing points for your professional designation then this is for you.


Topics Include

By taking Part 1 you will walk away with a good understanding of what US Customs and other participating agencies require, how to complete required documentation accurately, who in your supply chain is responsible for what, the large role tariff classification and country of origin play in your bottom line, types of entries available to you, and so much more. With the information you gain in this course not only will you lay a solid foundation of compliance for your business, but also for expanding your knowledge of other trade topics like customs valuation, H.S. tariff classification, and free trade agreements.

  • Responsibility of the importer

  • Role of the customs broker

  • CBP and participating government agencies

  • Country of origin

  • Tariff classification

  • Free trade agreement eligibility

  • Required documents and forms


Setting out to learn how to import your goods across international borders brings with it enough questions as it is and at times may seem like the answers you do find only raise more questions. We've put together some preliminary questions that this course will directly answer and encourage you to bring your questions to our expert who will gladly address them for you.

  • What is the importer responsible for?

  • What does a customs broker do?

  • How do I fill out a US Customs Invoice?

  • What does customs compliance mean?

  • What questions should I be asking my customs broker?

  • How do I prove customs compliance to US Customs?


Controller, Natures Formulae Health Products

Victoria Pearson

Controller, Natures Formulae Health Products

I found the information very helpful. I'm completely new to this and this is a great foundation.
Director of Operations, Glass 3 Enterprises

Josh Aknin

Director of Operations, Glass 3 Enterprises

Great presentation with lots of actionable advice!
Sales Manager, Farmers Fresh Mushrooms Inc.

Angela Austin

Sales Manager, Farmers Fresh Mushrooms Inc.

I did not know it is the importer’s responsibility for correct tariffs. Great to know!
Supply Chain Supervisor, Saltworks Technologies Inc.

Christopher Nichols

Supply Chain Supervisor, Saltworks Technologies Inc.

Exceeded all my expectations. The course was very informative!
Operations Technician, Patterson-UTI Drilling Canada Limited

Joe Scully

Operations Technician, Patterson-UTI Drilling Canada Limited

Best part were the documentation examples (Proforma, NAFTA, Invoice).
Project Coordinator, Glass 3 Enterprises

Ahmed Dahise

Project Coordinator, Glass 3 Enterprises

Learning about audits will be a huge benefit in staying prepared.
Import/Export Coordinator, Rimex Supply

Randy Watson

Import/Export Coordinator, Rimex Supply

Met my expectations [particularly] with customs compliance and the repercussions of non-compliance.
Warehouse Inventory Coordinator, JD Sweid Foods

Dawn Warkentin

Warehouse Inventory Coordinator, JD Sweid Foods

I understand what questions to ask my broker and what exactly their role is.

"Education is learning what you didn’t know you didn’t know."

- George Boas


  • April Collier

    US Trade Advisor

    April Collier

    Licensed Customs Broker and Certified Customs Specialist with 40 years' experience in the import-export industry. April is a Senior Trade Advisor with PCB Customs Brokers (USA).
  • Adriana Petty

    Marketing Specialist & Asst. Graphic Designer

    Adriana Petty

    Adriana spearheaded PCB Global Trade's education program for the last 10 years. With a natural knack for hosting in-person events, online webinars and a love for being on camera she takes on the role of the importer/exporter to moderate, introduce you to the PCB Group and pose your questions to our experts in global trade.