Are you responsible for your company's customs compliance into Canada? Are you in charge of completing the customs documents for your company's imports or exports? Whether you are new to this or not, if your goods enter Canada and you need an expert to take the time to answer your questions, then this series is for you. In Part 1 you learn how to avoid triggering a customs audit by creating a set of practice standards for Canada Customs compliance.

  • On-demand video

  • 1 hour

  • Online from any computer or mobile device

  • FREE - During COVID19 Pandemic


Not ready to take the plunge? Watch this quick preview below to check out what's in store.

Professional Development

Are you a professional designate? Whether you’re a CCS, CES, CTCS, MCS, MES, a legal, accounting, trade or logistics professional seeking a refresher or working your way to earning your designation we have your study material here.
Professional Development

Who Should Attend?

You! The material in this course is relevant to anyone involved in the Canadian import process within your company at any level or looking for professional development credit. Whether you are the Owner, Manager, Supervisor, Coordinator or Logistics staff of a company importing into Canada, under review by CBSA, with newly hired staff, or needing points for your professional designation then this is for you.


Topics Include

By taking Part 1 you will walk away with a good understanding of who in your supply chain is responsible for what, how to complete required documentation accurately, what Canada Customs and other participating agencies require, types of entries available to you, the large role tariff classification and country of origin play in your bottom line, and so much more. With the information you gain in this course not only will you lay a solid foundation of compliance for your business, but also for expanding your knowledge of other trade topics like H.S. tariff classification, free trade agreements and customs valuation.

  • Responsibility of the importer

  • Role of the customs broker

  • CBSA and participating government agencies

  • Country of origin

  • Tariff classification

  • Free trade agreement eligibility

  • Required documents and forms


Even just to begin with many questions arise from setting out to learn how to import your goods across international borders and at times it seems like the answers you find only raise more questions. We've put together some preliminary questions that this course will directly answer and encourage you to bring your questions to our expert who will gladly field them for you.

  • What is the importer responsible for?

  • What does a customs broker do?

  • How do I fill out a Canada Customs Invoice?

  • What does customs compliance mean?

  • What questions should I be asking my customs broker?

  • How do I prove customs compliance to Canada customs?


AP Administrator, Powertech Labs Inc.

Liz Pahlke

AP Administrator, Powertech Labs Inc.

My expectations were exceeded by the detail and depth of the information provided!
Import/Export Coordinator, Punjab Milk Foods Ltd.

Sukh Bharma

Import/Export Coordinator, Punjab Milk Foods Ltd.

Learned more about importing regulations, info about incoterms was very helpful.
Corporate Secretary, Creations Foods Ltd.

Katrinia Walter

Corporate Secretary, Creations Foods Ltd.

Both presenters were very knowledgeable and helpful, especially on documents required for audits.
Purchaser, IG Machine & Fibers Ltd.

Janske Thur

Purchaser, IG Machine & Fibers Ltd.

Exceeded in all areas - very informative, presenters kept my attention all the time.
Office Worker, Mystical Distributing Co. Ltd.

Viola Summers

Office Worker, Mystical Distributing Co. Ltd.

Touched on all aspects for importing/exporting - great session.
Senior Buyer, Morgan Creek Tropicals

Marcy Emery

Senior Buyer, Morgan Creek Tropicals

Excellent and thorough information on the audit process!
Inventory Clerk, Western Warehouse

Dawn Peter

Inventory Clerk, Western Warehouse

Tons of helpful information, now I know more about where we need to improve.
President, ACS Composite Systems Inc.

Lorrel White

President, ACS Composite Systems Inc.

Increased my awareness of what is required.

"The road to success is always under construction."

- Lily Tomlin


  • Mike Wright

    Trade Compliance Specialist

    Mike Wright

    Licensed Customs Broker, Certified Customs Specialist, Certified Trade Compliance Specialist and Canadian International Freight Forwarders Association graduate with over 33 years' experience in Canadian customs brokerage. Mike is a Trade Compliance Specialist with PCB Customs Brokers (Canada).
  • Adriana Petty-Zamora

    Marketing Coordinator & Asst. Graphic Designer

    Adriana Petty-Zamora

    Adriana has spearheaded PCB Global Trade's education program for the last 9 years. With a natural knack for hosting in-person events, online webinars and a love for being on camera she takes on the role of the importer/exporter to moderate, introduce you to the PCB Group and pose your questions to our experts in global trade.