In this course, you will receive professional advice from our experts on what to try to minimize the importer’s cost and delays when your goods have been referred for exam or otherwise detained with the demurrage clock ticking.

  • Live Webinar

  • Online From Any Computer/Mobile Device

  • Next Date TBA

Who Should Attend?

The material in this course is relevant to ...

Anyone currently importing or interested in exporting commodities who want to gain a better understanding of why shipments get referred, types of referrals/exams, parties involved, etc, or needing points for your professional designation then this is for you!
SAVE MY SEAT

Are You A Professional Designate?

Whether you’re a CCS, CES, CTCS, MCS, MES, a legal, accounting, trade or logistics professional we’ve got your annual maintenance points and/or study material here.

Topics Include

By taking this course you will walk away with a better understanding of common reasons why shipments get referred, types of referrals/exams, parties involved (who has the authority to refer cargo), the varying costs of delays (who charges what, who is responsible for these additional costs and how incoterms® play a big part), terms defined (detention, demurrage, storage), procedures to follow after a shipment is flagged or stuck (importance of responding quickly), and how shipment tracking can help identify delays.

  • Common Reasons Why Shipments Get Referred

  • Types Of Referrals/Exams And Terms Defined

  • Parties Involved (Who Has The Authority To Refer Cargo)

  • The Varying Costs Of Delays (How Incoterms® Play A Big Part)

  • Procedures To Follow After Your Shipment Is Flagged

  • Shipment Tracking

Professional Development

Earn the eligible 1 CCS/MCS/CES/MES point towards your industry designation(s) by attending this live webinar. Accreditation is provided by the NCBFAA Educational Institute (NEI).

Speakers

  • Breanna Leininger

    Vice President, US Operations

    Breanna Leininger

    Licensed Customs Broker and Certified Customs Specialist with over 2 decades of experience in the import-export industry. Breanna is the Vice President of US Operations with PCB Customs Brokers (USA).
  • Alexandra Haukaas

    General Manager, Freight Operations

    Alexandra Haukaas

    Alex Haukaas is a logistics professional who has been in the freight forwarding, NVOCC, and brokerage industries for over 18 years. Alex has worked in all transportation modes, including air, ocean, truck, rail, and project cargo, with a strong background in project management and business development. Her successful management style is a hands-on approach in identifying her team's strengths, which results in a positive and cohesive work environment. Alex currently holds the Canadian International Freight Forwarding Association (CIFFA) and Forum For International Trade Training (FITT) designations.
  • Gloria Terhaar

    Canadian Regulatory Analyst

    Gloria Terhaar

    Gloria Terhaar, CCS (CA/US), CTCS, LCB Trade Compliance Supervisor | Regulatory Analyst Gloria Terhaar began her customs brokerage career in 2002 and soon after joined PCB Global Trade Management. Since her start date in 2007, Gloria Terhaar has forged an impeccable reputation working progressively from an operations role to her current responsibilities as Trade Compliance Supervisor and a Regulatory Analyst. In these roles her in-depth knowledge of regulatory requirements relating to imports into Canada ensures that our company’s practices are developed and updated to operate within government regulations. She is a dependable, approachable problem-solver and critical thinker with the resilience to tackle and handle many job responsibilities in an agile manner. Gloria enjoys educating others about Importing and has spoken at talks for MNP, the Surrey Board of Trade, TFO Canada, the BC Produce Marketing Association and various importers. She also represents PCB on the Canadian Produce Marketing Association Government Issue Management Committee and participates in annual advocacy events, where she advocates to Government officials for the Canadian produce industry. Recently, she was also accepted to participate on the CSCB task force related to the CBSA Assessment and Revenue Management (CARM) initiative. Gloria's passion for customs brokerage is shown in her commitment to educating trade chain partners about the industry and keeping abreast of the ever changing landscape of Acts, Regulations and policies that affect trade.